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FAQ

Frequently Asked Questions

Do you have a question that is not answered here – click here to email Chef Charlene.

How much is the deposit and when is final payment due for my order?

A non-refundable 50% deposit is required once your order has been finalized and signed off by client and caterer. Final payment is required at least 72 hours prior to your event.

When is the final guest count due?

The final guest count is due 72 hours prior to your event date. If you need to increase the guest count within 72 hours of your event date, every effort will be made to accommodate your request. Additional fees and charges may apply beyond the previously agreed upon expenses.

What does the price quote include?

Price quote will include the set up of food at your event in chafing dishes(self-serve for your guests), upgraded disposable plates and cutlery, sales tax, and delivery fee. There will be an extra charge for rental of chinaware, silverware, glassware, and/or servers to serve your guests at the buffet.

What type of events does Southern Goodness cater?

Corporate lunches/events
Weddings/Vow Renewals
Birthday Parties
Private parties or special occasions
Any event in need of that Southern Goodness touch!

We are able to provide buffet service, plated dinners, passed hors d’ouevres, etc. Southern Goodness can fulfill any food needs you have for your event.

Where is the food prepared?

We currently rent space in Your Pro Kitchen located in Plano, TX.

What certifications does Chef C hold?

Chef Charlene is a trained chef. She is ServSafe certified and has an associates degree in Culinary Arts.

Is Southern Goodness insured?

Yes, Southern Goodness has a $1,000,000 policy through The Hartford.